Frequently Asked Questions

Call us at (800) 761-7786 for Other Questions

How do we find your shuttles after we arrive at DIA?

No need to drag your luggage all over the Airport looking for Ground Transportation. Depending on your carrier choose the direction below, but make sure to call your driver after you touch down to inform the driver. You will automatically receive a text with your driver’s information and his contact information.

Where do I go after my arrival at DIA?

If Your Airline is on the West Side

  1. Take the train to the Main Terminal, Baggage Claim area to get your luggage.
  2. Depending on your carrier you will be either on the West or East Baggage Claim of the Main terminal.
  3. After you get your luggage, please proceed to outside door 510 .
  4. Please go to the Island #5, and our driver will be waiting for you over there.

If Your Airline is on the East Side

  1. Take the train to the Main Terminal, Baggage Claim area to get your luggage.
  2. Depending on your carrier you will be either on the West or East Baggage Claim of the Main terminal.
  3. After you get your luggage, please proceed to outside door 507.
  4. Please go to the Island #5, and our driver will be waiting for you over there.
Which airlines are on the west side at DIA?
American AirlineUnited AirlineAir CanadaBritish Airway
LufthansaMexicanaNorthwest
Which airlines are on the east side at DIA?
Alaska AirAmerican WestAir TranDelta
FrontierSouthwestMidwestMesa
JetblueHorizonContinentalBigsky
Great LakeUS Airway
Where do I go after my arrival at Fort Lauderdale Hollywood International?

After your arrival make sure you have your driver’s phone number handy in case you need to get the hold of your driver. You should receive an automatic text with your driver’s information. Once you arrive at the airport, depending on your airline, you can proceed to Terminals 1, 2, 3 or 4. Once you figured out which terminal you are at, then call your driver and he will pick you up.

Please look for #1 Airport Shuttle vans.

Where do I go after my arrival at the Miami International Airport?

After your arrival make sure you have your driver’s phone number handy in case you need to get the hold of your driver. You should receive an automatic text with your driver’s information. Once you arrive at the airport, depending on your airline, you can proceed to Terminals D, E, F, G, H or J. Once you figured out which terminal you are at, then call your driver and he will pick you up. Please make sure you mention the door number for your terminal to your driver.

Please look for #1 Airport Shuttle vans.

Where do I go after my arrival at the West Palm Beach International Airport?

After your arrival make sure you have your driver’s phone number handy in case you need to get the hold of your driver. You should receive an automatic text with your driver’s information. Once you arrive at the airport, please proceed to BPI Terminal and call your driver and he will pick you up.

Please look for #1 Airport Shuttle vans.

How can I cancel my reservation?

Please note that TransShuttle does not offer any refund in an event of cancellation. All transactions are final and there will be no refund after you complete your reservation online.

Will you price match any of your competitor's pricing?

We will beat our competitor’s ads by 10% if a written proof is provided before you complete your reservation online. .This includes our competitor’s actual coupons, website promotions or any actual advertisement that are valid and are not expired. Please note that we match our competitor’s price if they only offer the same quality service and if their coupon does not require additional purchases. We also don’t accept any coupon or match our competitor’s price if it is bundled with additional services. to see if you qualify please call our customer’s service at 800-761-7786 before you make your reservation online.

Is my transaction secure?

Yes, all transactions are secure and encrypted through Paypal. Please reffer to privacy policy page for more information

All Services Are Provided by #1 Airport Shuttle

Please Look for Our Vans

Denver International Airport Maps

Transportation Map on Level 5

Transportation Map on Level 5

Concourses

Security Check Points

Passenger Drop-Off

Baggage Claim